Solair hires Lindsay Kakavas as commercial account manager
Casual Living Staff -- Casual Living, January 16, 2013
GLEN RAVEN, N.C. - Trivantage LLC, a leading distributor of specialty fabrics and associated products, recently welcomed a new team member to their growing division of shade products. Lindsay Kakavas, a seasoned CRM expert, serves as commercial account manager for Solair Shade Solutions.
In her new position at Solair, Kakavas plays an integral role in the development of strategic initiatives for customer retention and relationship management. Additionally, Kakavas liaises closely between Solair and the Trivantage sales team to fully understand patio store needs and provide meaningful benefits that will continue to build loyalty with existing customers.
"Adding Lindsay to the team supports our ongoing commitment to improving and expanding the Solair awning program to ensure patio retailers have the right tools needed to successfully sell our high-quality shade solutions," said Rett Haigler, manager of Solair. "Lindsay's passion for improving customer relationships will undoubtedly help us to better understand the needs of our customers and find personalized solutions to enhance their experience with the Solair awning program."
Prior to joining Solair, Kakavas served as managing director at premier lifestyle management company Luxury Attaché, where she developed proprietary CRM programs for high-end residential building clients. The company has partnered with renowned residential and commercial real estate development companies and hospitality arenas such as Madison Square Garden and Barclays Center. While managing a team of 40 consultants, Kakavas oversaw development of customized retention programs and value-based customer management for companies housing high-profile clients including Google and Nike, hotel chain Morgans Hotel Group and international art houses, among others. Kakavas holds a B.S. in fashion merchandising and design from Meredith College.