• Powell Slaughter

Top 100 retailers will talk delivery at Logistics Symposium

American Furniture Warehouse, Bob's Discount, Broad River operations managers will share thoughts.

HIGH POINT – Representatives of three stores among Furniture/Today’s Top 100 Furniture Retailers for 2016 will discuss “Delivery in the Age of Omnichannel” at the Furniture Today/AHFA Logistics Symposium at High Point University on June 7-8.

With online retailers such as Amazon raising the bar for consumer expectations for delivery, furniture retailers are battling to meet that higher bar for their products. The panel will feature retailers with a variety of strategies, who will discuss their plans for fulfilling rising expectations among consumers for delivery of the goods they buy.

So far, panelists include Jeff Evanoff, vice president of inbound logistics at Manchester, Conn.-based Bob’s Discount Furniture, No. 15 on this year’s Top 100 list. With $1 billion-plus in 2015 sales, Bob’s has continued expanding beyond its home base in New England to approach the Mid-Atlantic and Chicago markets. Evanoff will discuss the ways Bob’s is accommodating that expansion when it comes to fulfillment.

American Furniture Warehouse, Thornton, Colo., is No. 20 on this year’s Top 100 list with $595.6 million in sales last year. The company’s burgeoning e-commerce business has the retailer sending its own trucks across the country to support that business. Buyer and Corporate Purchasing Manager Tony Mitchell, who also handles the retailer’s e-commerce operations, will address how AFW is pulling that off.

Charlie Malouf is president of Broad River Furniture, an Ashley Furniture HomeStores licensee with 16 locations in North and South Carolina. Ashley is a logistical powerhouse when it comes to serving its store network, and Malouf will talk about putting that infrastructure to work in supporting Broad River’s efforts for fast delivery. Broad River was No. 64 on this year’s Top 100 list with $114.2 million in sales last year.


Powell SlaughterPowell Slaughter | Senior Editor

I'm Powell Slaughter, senior editor at Furniture/Today. I returned to the publication in January 2015 after nine years of writing about furniture retail strategies and best practices at a monthly magazine focusing on home furnishings retail operations. Prior to that, I spent 10 years with F/T covering wood furniture, the last five of those as case goods editor. While I cover occasional, home entertainment and home office here, a major responsibility is expanding our attention to the logistics side of the industry. I hope my articles will encourage a dialogue with retailers, vendors, third-party logistics specialists and carriers. I’d love to hear your ideas, concerns and suggestions for smoother flow of material and goods.

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