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Hurricane Gustav Blog, H + 2, 3, and 4

September 6, 2008

On Wednesday, I brought my truck and computers back into the store. Residents of Metairie were being allowed back in but no one came to the store or called while I was there getting things back to normal. Will we ever have customers again?

On Thursday, my store manager, a sales consultant, and myself met at the store at about 10:00 in the morning. We three were the only staff who were back in the area. Everyone else was planning to return that day. Spent about two hours at the store making a payroll and paying invoices. Yes, even after a storm you have to pay out money. No one came to the store or called while we were there. Will we ever have customers again?

Today, Friday, we opened the store for business as usual at 9 in the morning. Have about 75% of my staff back. I expect be fully staffed by tomorrow. Had a few telephone calls from customers even had one or two customers walk in. I spend most of the day trying to get temporary banners to replace our lost signage. Without them, you can’t identify what our store is or does.

Grocery stores and gas stations are opening. Mail was delivered yesterday. Things are getting back to normal. Will we ever have customers again? Hopefully, tomorrow, Saturday people will have “island fever” and want to buy a loose missile to blow into their home if Hurricane Ike hits us. It never seems to end!

Yours in confused retailing, Bruce